Serving Greater Vancouver and the Lower Mainland
Careful moves, led by an experienced supervisor
Home and office moves with clear hourly pricing. Every piece of furniture is wrapped and protected at no extra cost.
- Experienced move supervisor on site
- Furniture wrapping included free
- Movers with 5 to 10+ years of experience
- Service in English, Mandarin and Cantonese
What we do
Home moves
Condos, townhouses and houses of every size.
Office moves
Desks, files and equipment, planned around your business hours.
Small moves
A few large items or a single piece of furniture, with a pickup truck.
Furniture protection
Moving blankets and plastic wrap on every piece of furniture, included.
Junk removal
We take unwanted items to the city dump for you.
Packing box delivery
We order packing boxes and deliver them to you before moving day.
Please pack small items into boxes before moving day. We move packed boxes but do not pack small items for you.
Our work
Real photos from our moves. Every piece is wrapped and protected before it leaves your home.
Grand piano, fully wrapped
Furniture wrapped before it leaves the room
Every room protected and ready
Load strapped tight in the truck
Truck loaded and ready to go
Large furniture wrapped in film
Simple hourly pricing
One hourly price for the truck and crew.
Small move
Pickup truck · 1 mover
$70/hour
Best for: A few items or single pieces of furniture
Condo & townhouse
3-ton truck · 2 movers
$149/hour
Best for: Condos and townhouses
House move
5-ton truck · 2 movers
$159/hour
Best for: Single-family houses
- 5-ton trucks often cannot get into townhouse complexes, so we use 3-ton trucks there.
- Need more hands? Each extra mover is +$50/hour.
- Time is billed in 15-minute steps.
- All prices are before GST. The balance is paid by Interac e-Transfer when the move is done. You can also pay the balance in cash to the crew.
Travel fee
Based on the distance from our Richmond office to whichever address is farther: your current home or your new home. It covers driving to your first address and driving back from your new home to our truck parking.
| Up to 15 km | 30 minutes |
| 15 – 30 km | 60 minutes |
| 30 – 45 km | 90 minutes |
| Each extra 15 km beyond 45 km | +30 minutes |
Travel time is charged at your package's hourly rate.
Booking fee
A $50 booking fee is paid when you book. If the farther address is more than 15 km from our office, the travel fee is also paid at booking, so we can reserve the extra time a longer trip needs. The booking fee and any prepaid travel fee are a deposit: they are taken off your final bill.
Example: 16 km away, 3-ton truck with 2 movers: $50 + 1 hour of travel × $149 = $199 booking fee.
Special items and extra services
Upright piano
+$300 on top of the regular moving fee
Grand piano
+$450 on top of the regular moving fee
Marble tables and items over 300 lbs
Choose the item in the quote form and upload photos. An experienced mover reviews them, then visits to quote this item for free. The fee is added on top of the regular moving fee.
Junk removal
Regular hourly rate plus a dump fee. The supervisor quotes the dump fee on site, and the dump trip only happens after you agree to it.
Packing box delivery
We buy packing boxes and supplies for you at a store and deliver them before your move. You pay the store's actual price with tax (receipt shown, no markup) plus a pickup-truck travel fee. Box orders have their own invoice, are paid in full before we buy, and cannot be refunded.
How it works
- 1
Request a quote
Tell us where, when and what you are moving. We reply the same day.
- 2
Book your date
Pay the booking fee to reserve your date, truck and crew.
- 3
Moving day
We confirm by email before moving day. On the day, the crew arrives within your 4-hour window, and we call about 1 hour before. A supervisor manages the move.
- 4
Pay and settle in
We email you an invoice when the move is done. Pay it by Interac e-Transfer. We stay available for any follow-up.
Ready to move?
Tell us about your move in a few minutes. No payment needed to ask for a quote.
Get a free quoteOur promise to you
4-hour arrival window
We confirm your move by email before moving day, and call you about 1 hour before the crew arrives. Your move gets done on your booked day.
Clear damage rules
If something is damaged in our care, our liability is limited to $0.60 per pound per item. This is not insurance: for more protection, check your home insurance or buy moving insurance from a licensed insurer.
Fair claims process
Report any damage the same day, with photos, while the crew is still there. Later reports are accepted only with clear proof the damage happened during the move. We try to settle every claim with you first.
One point of contact
We coordinate your move from start to finish and handle any questions or concerns afterwards.
Deposit, cancellations and no-shows
Your deposit is the $50 booking fee, plus the travel fee for longer distances. It counts toward your bill. Moves dated the 5th–25th: cancel at least 48 hours before your arrival window for a full refund or a new date; later cancellations and no-shows are not refunded. Moves dated the 26th–4th (our busiest days): the deposit is not refunded if you cancel. With proof of an accident or situation you could not have foreseen, we refund up to $100 or the full deposit, whichever is lower.
Please move cash, jewellery and important documents yourself.
About Terry
Terry has 17+ years of experience moving homes across Greater Vancouver as a crew supervisor and trainer, and he loves this job. He leads every move personally or assigns an experienced supervisor. Our movers have 5 to 10+ years of experience, so your belongings are handled with care.
Areas we serve
- Vancouver
- Richmond
- Burnaby
- Surrey
- Coquitlam
- North Vancouver
- West Vancouver
- New Westminster
- Delta
- Port Moody
- Langley
- Maple Ridge
- Abbotsford
- Mission
Good to know before you book
Charged by the hour — we never estimate hours
Nobody can know in advance how long a move will take, so we never estimate the hours. We use the size, stairs and elevator details you give us only to plan your arrival window and crew. You pay for the actual time, number of movers, truck and travel distance, plus GST. Our movers work hard to finish as quickly as they safely can.
4-hour arrival window
You get a 4-hour arrival window. We confirm by email before moving day, and call you about 1 hour before the crew arrives. Moving times are hard to predict, so an earlier move may run late. No compensation is given for late arrival, as long as your move is completed on your booked day.
Invoice by email, pay by e-Transfer
When the move is done, we email an invoice to the email address you gave us when booking. Please pay the balance by Interac e-Transfer to our company email. GST is added to all services. You can also pay the balance in cash to the crew.
Bad weather
We move in the rain. If Environment Canada issues a snowfall, freezing rain or extreme cold warning for your area on moving day, either of us may reschedule at no charge and your booking fee moves to the new date. The supervisor may pause the move at any time if conditions become unsafe.
Safe, ice-free access
Please clear snow and ice from walkways, driveways, steps and parking areas at both addresses, and book elevators and loading zones if needed. You are responsible for hazards at your premises. If access is not safe, the crew waits (billed hourly) until it is made safe.
Junk removal fee is agreed first
The dump fee can only be known at the dump, so the supervisor quotes it on site. It may be more or less than the city's bill. We only take the dump run after you agree to the quoted fee.
Common questions
What if I need to cancel?
For moves dated the 5th–25th, cancel at least 48 hours before your arrival window for a full deposit refund or a new date. For moves dated the 26th–4th, the deposit is not refunded; with proof of an accident or situation you could not have foreseen, we refund up to $100 or the full deposit, whichever is lower. Email us to cancel.
Which truck do I need?
Small condos and townhouses: a 3-ton truck. Single-family houses: a 5-ton truck. A few items: a pickup truck.
How much will my move cost?
Your hourly rate × the actual time your move takes, plus the travel fee and GST. We never estimate the hours, because the time depends on many things nobody can see in advance.
Do you pack boxes?
We wrap and protect all furniture, but please pack small items into boxes before we arrive. We can deliver packing boxes to you.
How do I pay?
The booking fee is paid when you book. When the move is done, we email an invoice to the address you gave us, and you pay it by Interac e-Transfer to our company email.
Do you move outside Vancouver?
Yes, across the Lower Mainland. Longer distances add travel time, as shown in our travel fee table.
Get your free quote
Fill in the form and we will contact you the same day.
Step 1 of 8
What are you moving out of?
Questions? Email us at info@terrymosmoving.ca.